Priority decisions
Decision type, required information and level of authority.
Enterprise Reset · Decision rights
Business decision rights design
Define who recommends, approves, executes and reviews critical decisions. Design authority and escalation to reduce ambiguity between teams.
Assess my operationThe challenge
The org chart doesn't answer who decides.
An organization can have a clear org chart and still not know who approves, who executes, and who answers when something changes. Growth adds coordination layers without anyone redesigning how decisions get made underneath them.
The result is predictable: decisions that climb more levels than necessary, duplicated approvals across areas, and owners who only show up once something goes wrong.
Service scope
Authority and escalation the team can apply
Start with recent decisions and where they stalled. A decision map and a RACI or RAPID matrix are design tools; the choice depends on whether tasks, participation or authority need clarification.
Participation rules
Who recommends, decides, executes and must be consulted or informed.
Escalation and review
When to escalate a case, who receives it and what evidence closes the decision.
Test the rules with a routine decision and an exception. The team should be able to identify authority and the next step without inventing another approval.
How we work
Operating architecture in action.
Enterprise Reset operates as RESET’s operating-architecture system. Decision rights design follows the same method as the rest of RESET: review, evaluation, solution, execution, and traceability.
Other strategic capabilities
Other systems in the operating model.
Close
What needs a RESET in your decision rights?
Tell us where execution stalls or accountability becomes unclear. We will review the operating model and define the next step.
Assess my operation