Engagement plan
Stakeholders, objectives, channels and owners for each interaction.
Community engagement · SR Reset
Community engagement and territorial management
Design listening, dialogue and commitment tracking with communities. Organize field presence, owners and alerts to sustain community relationships.
Discuss my projectThe problem
Why plan dialogue with local communities
Communities interpret silence, change, and promises through prior experience, not through the project’s internal schedule.
Engagement requires listening before explaining, recording commitments, and maintaining a presence even when there is no crisis.
Service scope
What a community engagement plan includes
Define engagement around stakeholders and territorial conditions. Field presence, channels and interaction frequency are agreed around location and project needs.
Commitment register
What was agreed, with whom, owner, date and response status.
Response mechanism
How to receive, route, answer and review requests or grievances.
Review a recent commitment: it should have an owner, status and a verifiable next step. Compare interaction records with response evidence and perceptions from the territory.
Execution
Community engagement and commitment follow-up stages
Frequently asked questions
Questions about community participation and fieldwork
Is this the same as corporate communications?
No. Communication is one part; engagement manages an ongoing relationship with concrete interests, risks, and commitments.
Do you work in the field?
Territorial support can be part of scope depending on location, project stage, and operating needs.
How are commitments recorded?
With an owner, date, status, evidence, and escalation path to prevent promises without follow-through.
Can it begin before construction?
Yes. An early reading includes the territory before hard-to-reverse decisions have already been made.
Preparation checklist
Prepare your community engagement plan
Use this list to organize the context before talking with the team. Start with the information you already have.
Preparation guide · SR Reset · https://reset-corp.com/en/social-impact/community-engagement/
Next step
Discuss your community engagement plan
Tell us about the social, territorial, or organizational context. We will review stakeholders, risks, and objectives before proposing an intervention.
Discuss my project