Automate One Business Process. Prove the Value. Then Scale.

Turn repetitive work into a measurable, controlled workflow using AI and integrations with the systems you already use.

Find Your First Automation Opportunity See an example workflow

Start where a handoff slows the work

The AI Operations Sprint is for U.S. operations and IT leaders whose teams repeat the same manual intake, review, or handoff. RESET defines and tests one workflow. Your team can compare the result with how the work is done today before committing to more.

Workflows that fit a sprint

Request and RFQ intake: Classify incoming requests, extract the agreed fields, and route them to an owner. Send incomplete or ambiguous cases to review.
CRM-to-ERP handoff: Validate fields and pass approved records through the available APIs. Log rejected records so the operator can correct and retry them.
Documents and approvals: Prepare structured information from documents and request approval before sensitive data is written or a customer is contacted.
Support ticket triage: Propose a category and destination for each ticket. Keep unusual requests with the support team and measure routing accuracy on real examples.

An RFQ workflow with an exception path

Illustrative workflow. Use approved sample requests to test whether the right details reach the right person.

ReceiveRead the request and attachments.
ValidateCheck company, requested items, and due date.
ReviewRoute missing or ambiguous fields to an owner.
RecordWrite the approved record and log the outcome.

RESET documents the current and target workflow, agrees on measures, builds the integration, tests normal and exception cases, and hands over operating instructions. Your team supplies sample cases, access, and a person to approve the process. Compare handling time and exception rates during testing.

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RESET Delivery Assurance

Clear commitments. Measurable delivery. Real accountability.

What we agree to build: Write down the trigger, expected output, exceptions, approvals, and tests for one workflow. Start only after scope, access, and usable test cases are ready.
Who owns each decision: RESET’s lead handles design, implementation, and testing. Your workflow owner supplies examples and approves changes. Your IT team approves system access.
How we test quality: Run agreed normal and failure cases. Compare completion time and exception rates to the baseline when comparable data exists. Acceptance depends on the written tests, not on guaranteed productivity gains.
If acceptance fails: If the workflow doesn’t meet the agreed acceptance criteria, we fix what’s within our responsibility. The proposal defines the defect-correction window, escalation, and any remedy if work remains undelivered after the agreed cure period.
Data, handover, and continuity: Agree on data access and retention before testing. Handover covers run instructions, exception ownership, and rights to deliverables. RESET documents the build so work can be reassigned if needed; ongoing monitoring is separate.

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Questions before getting started

How long does an AI Operations Sprint take?

The schedule is confirmed after RESET reviews the workflow, API access, sample data, and acceptance tests. The delivery clock starts only after the agreed requirements and access are complete.

Do we need to replace our CRM or ERP?

No. We start with your existing systems. An integration depends on the API, license, permissions, and quality of the available data.

Does every workflow use AI?

No. Rules are better for steps with clear conditions. AI can help interpret text or extract fields, with review when errors could affect customers, records, or payments.

What is included in the quote?

A fixed scope for one workflow covers process definition, implementation, agreed testing, and handover. Additional workflows, complex integrations, usage charges, and ongoing monitoring are separate unless quoted.

Let’s identify one process worth automating.

Share the goal, current systems, and desired start. We’ll use that information to recommend the next step.

Find Your First Automation Opportunity